cvsupport

Hello all, as you may know ComicVine was recently acquired by Fandom, Inc. I'd like to introduce you to Dtoast who will be helping with community management on ComicVine going forward. He'll be your point of contact for most community issues going forward, so I'll let him introduce himself below this post.

Hello all,

We are doing some database migration work on Monday night for Comic Vine. Starting at 8 PM Pacific Time / 11 PM Eastern Time on the night of Monday the 29th, CV will be set to read-only mode for somewhere between 3 to 8 hours. During this time, you will not be able to post to the forums, write PMs, edit the wiki, or interact with the site in most normal ways. You’ll still be able to view and browse the site, but will not be able to contribute to it.

Apologies for the downtime and hopefully we’ll unlock the forums closer to the three hour estimate than the eight hour estimate.

Hello all,

We are doing some database migration work on Monday night for Comic Vine. Starting at 8 PM Pacific Time / 11 PM Eastern Time on the night of Monday the 22nd, CV will be set to read-only mode for somewhere between 3 to 8 hours. During this time, you will not be able to post to the forums, write PMs, edit the wiki, or interact with the site in most normal ways. You’ll still be able to view and browse the site, but will not be able to contribute to it.

Apologies for the downtime and hopefully we’ll unlock the forums closer to the three hour estimate than the eight hour estimate.

TLDR: New bug reporting and feedback form: https://comicvinehelp.zendesk.com/hc/en-us

We realize that we haven't been as attentive as we need to be to this bug reporting forum. The fact of the matter is, our engineers don't much time to sift through this forum and respond to all of you in a timely manner.

So, to fix this and give you all the support you need, we're setting up a new bug reporting and feedback process.

We now have a dedicated team for responding to support requests and managing feedback and a new hub for doing that here: https://comicvinehelp.zendesk.com/hc/en-us

From now on please submit your bug reports and feedback to the forms on that site and someone will follow up with you directly. All the feedback and reports will be gathered there and passed along to the engineers.

This bug reporting forum will not be regularly monitored, when you do submit a bug report please still follow the bug reporting best practices on the stickied post here: https://comicvine.gamespot.com/forums/bug-reporting-2/how-to-submit-a-detailed-error-report-1861818/

We appreciate your patience with us and we really think this new process will better suit your needs.