Grell is initially portrayed as Madame Red's worthless butler. As a butler, she has the appearance of a young man with brown hair and big round glasses, but in his true Grim Reaper form she has long red hair, shark teeth and carries a chainsaw, her death scythe, which she uses to reap souls.
Her initial job- Madame Red's butler- was just a disguise: the seemingly inept butler and her mistress are, when teamed up, Jack the Ripper, the serial killer who terrorized London in 1800. Madame Red was the original Jack the Ripper (she killed prostitutes because they frequently asked her, a doctor, for abortions, while the thing she wanted the most in the world was having a child but couldn't bear one as her womb was removed after an accident), but when Grell saw her 'work', she teamed up with her, feeling sympathy for Madame Red because, like her, she loves the color red (as her nickname suggests) and wanted a child. Grell often refers to herself as female (even though other characters keep calling her a male), and her infatuation with Sebastian is not a secret: often in both the anime and the manga she expresses her feelings towards the demon butler, much to the latter's disgust.
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