Cannot Edit Bio

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_Octavius_

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Hello, thank you for taking the time to look at my issue.

I'm having a problem where every time I attempt to make any edit to my bio, when I hit "save" I get a 500 error.

I'm currently using the most recent version of Chrome available, and if it's of any relevance to the issue I created this account quite a while ago, before some features were implemented, I thought it might of been part of the issue.

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Candice_Andrews

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Same here, I can't edit this bio. I keep getting the 500 error message as well on Chrome.

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_Lila_

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Tried to see if the account would edit on Firefox, no such luck.

All my other accounts work fine, though.

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rorie

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@_lila_: @candice_andrews: @_octavius_: Sometimes this can be cured with a password reset. I'll try sending one along to you if you want one and we can see if that affects this?

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_Octavius_

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@rorie: Sure, I'm willing to try anything.

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rorie

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@rorie: Sure, I'm willing to try anything.

OK, I sent that along. Let me know if it changes your ability to edit your bio. Sorry for the trouble.

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ladykiller

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Having the same issue with this account.

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rorie

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@rorie said:
@_octavius_ said:

@rorie: Sure, I'm willing to try anything.

OK, I sent that along. Let me know if it changes your ability to edit your bio. Sorry for the trouble.

Did that password reset affect your ability to edit your bio? I can do it for anyone who asks but I'd like to know it works before throwing them out.

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deactivated-62dc7eb4c1e21

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may i have a password change to see if it works im haveing the same problem

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Warai_MizuKiQi

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#10  Edited By Warai_MizuKiQi

@nicodemusdark said:

may i have a password change to see if it works im haveing the same problem

Yaa, I tried with a new password but it didn't change anything... what about you ? Does it wok now ?

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deactivated-62dc7eb4c1e21

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Ok this is ridiculous please fix this issue

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Warai_MizuKiQi

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#12  Edited By Warai_MizuKiQi

It still doesn't work... maybe it will be fixed before 2016...

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pikahyper

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#13  Edited By pikahyper  Moderator

Working fine for me, try clearing your cache or test in another browser.

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Warai_MizuKiQi

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I tried but nothing works. And about the browser, I use Mozilla and I tried Internet explorer and it's still impossible to save anything on the account.

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pikahyper

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#15  Edited By pikahyper  Moderator

@warai_mizukiqi: I don't know what to tell you, I just tried it again in Chrome and Firefox and it worked fine in both browsers. What happens when you hit the Save button?

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Warai_MizuKiQi

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I get this : "A 500 error occurs when something on our end blows up in a bad way. Seriously, they like to refer to it as an “Internal Server Error,”..."

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Warai_MizuKiQi

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Yaa, I still don't understand why it doesn't work for me.